Cardknox Delivers Fast Payment Processing for IT Services and POS Software Provider

Cardknox Delivers Fast Payment Processing for IT Services and POS Software Provider

Case Studies  •  Multi Computer Solutions

Cardknox Delivers Fast Payment Processing for IT Services and POS Software Provider

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INDUSTRY

IT Services and Point-of-Sale Solutions

CARDKNOX SOLUTION

In-Person Integrated Payment Processing

BUSINESS NEED

  • POS software and hardware payment integration
  • Reduced processing rates
  • Customer support

RESULTS

  • Fully-integrated payments
  • Low payment processing rates
  • Intuitive user interface for searching, processing, and reporting on transactions

Client Overview

Multi Computer Solutions (MCS) is located in Goffstown, New Hampshire and proudly serves the technical needs of businesses and consumers throughout the United States. In addition to its managed IT services and consulting offerings, its point-of-sale solutions power a variety of retail and restaurant businesses.

The Challenge

MCS needed to integrate its POS hardware and software to create a frictionless checkout experience for retail shoppers and restaurant goers. Integrated payments were important to the business because it wanted to eliminate the current process of entering payment details into multiple systems. MCS also wanted to offer its clients the ability to check balances and process EBT cards. And, the company needed a partner that could offer reduced rates and exceptional support.

The Solution

MCS uses Cardknox to offer its clients an integrated payment solution. With Cardknox, payments are embedded as a function within the MCS software solution — capturing transaction data at the point of sale and automatically recording it within the software, so there is no need for double data entry.

MCS’s clients also benefit from the lowest credit card processing rates in the industry, thanks to Cardknox’s rate optimization technology and monitoring. Plus, payment approvals are completed in just over a second.

MCS can also call Carknox’s U.S.-based customer service team, knowing it will receive fast and knowledgeable service for any issue that may arise. And with the Cardknox Merchant Portal, MCS’s clients have greater visibility and control over their transactions, allowing them to accept, search, and refund transactions from an online hub.

“We started the integration project in January, and by February, we were ready to go. It’s amazing what these guys have accomplished within 30 days. It’s magic!”
Shawn Collins  •  Owner, MCS Multi Computer Solutions

Cardknox Benefits

Cutting-Edge Technology and ExpertiseCardknox offers the latest payment technology, including the ability to securely integrate with a variety of POS terminals and software. Its onboarding and customer service teams are advanced professionals who offer technical and industry expertise.
FlexibilityMCS clients can accept multiple forms of payment, including EBT SNAP, contactless, EMV chip, or digital wallets like Apple Pay or Google Pay.
Low Processing RatesUsing Cardknox’s proprietary interchange qualification monitoring technology, MCS and its clients receive the lowest payment processing rates available
Frictionless CheckoutWith Cardknox, MCS can offer its clients a fast and easy checkout process, minimizing wait times for shoppers while maximizing sales.
White-Glove Customer ServiceMCS benefits from customer support delivered by Cardknox’s in-house customer service team. Personalized support is available via phone and email.
“You won’t find a better or faster approval rate with any other credit card provider out there.”
Shawn Collins  •  Owner, MCS Multi Computer Solutions

The Bottom Line

MCS values Cardknox for its seamless, integrated payment solutions, low rates, and white-glove customer service. The company can’t envision using another provider and foresees a long-lasting partnership.

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While you’re here, here’s a few resources you may find helpful.

Choosing the Best Integration

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Choosing the Best Online Payment Integration For Your Business

Embedded Paymenets as a Strategy

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Embedded Payments as a Strategy: Scaling Your Business With Payment Technology

Frictionless Payments

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What The Rise Of Frictionless Payments Means For Retailers

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